What I heard came from people trying to deal with the everyday personal financial issues that dominate their lives. Here are some examples, and my answers.
Q: How do my husband and I know when or if it's time to hire someone to help with our taxes? We bought our first house this past year, have made significant donations to charity and yet we still owe money. That has me wondering if we've missed something.
A: There really isn't a rule of thumb about when to bring in a professional. But the federal tax code has become so complicated and ever changing that the vast majority of Americans need the help of a professional tax preparer or tax preparation software. Close to 60 percent of taxpayers hire someone to prepare their returns and another 30 percent use software that can cost $50 or more.
"To inspire confidence and trust, the tax laws should be comprehensible and the computations of tax should be transparent and relatively simple, yet few taxpayers today can confidently say they understand the tax code or even that they have correctly computed their tax liabilities," wrote Nina Olson, the national taxpayer advocate, in her annual report to Congress.
And the complexity of the code allows sophisticated taxpayers or the people they hire to "find loopholes that enable them to reduce or eliminate their tax liabilities," Olson said.
It's this last point that fuels the tax preparation business. We are all afraid we will miss a deduction. "No one wants to feel like a 'tax chump' -- paying more while suspecting that others are taking advantage of loopholes to pay less," Olson wrote in an earlier report.
So the fact that you are asking the question because you are unsure what you might have left on the table is a good indication that it's time to hire a tax professional or get some tax software.
If you decide to hire a professional, choose carefully. The Taxpayer Advocate Service has some helpful tips at www.taxpayeradvocate.irs.gov. Search for "Choosing a Tax Preparer." For example, you should stay clear of preparers who guarantee refunds or base their fees on a percentage of the refund.
Q: We are downsizing our home so that one of us might be able to eventually go part time to make it easier on the family and spend more time with the kids. Right now we both are working full time. What is the best way to prepare for one of us going part time?
A: Practice makes perfect. Or at least it gets you close to doing things well. Before going cold turkey on one full-time job, practice for as long as you can living on the one income that you will be relying upon. I would try it for at least six months but ideally, one year. The longer you practice, the closer you get to understanding what it will be like to make ends meet during the holidays, birthdays, vacation season, etc.
I would also boost your emergency fund -- going beyond the recommended three to six months' worth of living expenses. Get as close to 12 months of living expenses as you can. With a one-income household, you want to make sure you have a solid emergency fund.
(c) 2013, Washington Post Writers Group